I was on the phone with my doctor this week and she was very quick to blame her lack of response on her nurses and stated that she would be dealing with that.
As supervisors, it is our job to train, guide, and supervise our employees. Any mistakes they make are also our mistakes. Our employees still need to take responsibility for their work but that is a conversation we have only with them, not shared with the outside world or as a way to shift blame.
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